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KAILUA-KONA — Kaiser Permanente on Wednesday filed a lawsuit against The Queen’s Health Systems after Queen’s told the health plan it will be billing Kaiser members for the balance of any emergency services it provides that aren’t reimbursed.

The lawsuit comes after a hospital services agreement between The Queen’s Medical Center and Kaiser expired on May 30, making The Queen’s Health Systems hospitals, including North Hawaii Community Hospital in Waimea, no longer participating providers within Kaiser’s network.

A Kaiser spokesperson said earlier this week that Kais...

The Financial Industry Regulatory Authority Inc. has barred Donna Jean Flemming, the former president and chief executive officer of Spencer Edwards Inc. for failing to implement an adequate anti-money laundering program and for falsifying documents.

The firm's membership in Finra was cancelled on Feb. 1. In addition to her role as head of the firm, Ms. Flemming served as chief compliance officer and its anti-money laundering compliance officer from 2012 until mid-2017. The firm was based in Centennial, Colo.

According to a Finra letter of acceptance, waiver and cons...

When a corporate culture becomes a breeding ground for employee misconduct, co-workers and customers — and in some cases entire communities — pay the price.

The financial services industry has suffered a string of conduct and culture failures over the past decade. Among the notable scandals: mis-selling of products, opaque pricing, lack of appropriate client disclosures, anti-money-laundering deficiencies and bullying and harassment. The damage has been tremendous: fines and lawsuits, management time diverted away from business growth and loss of customer trust.

It i...

Gerda Graf was plagued with financial woes when she took out a reverse mortgage 10 years ago.

Earlier this year, the 83-year-old lost the home she has owned for more than 40 years.

She is one of thousands of senior Floridians facing the same outcome.

Reverse mortgages, known as home-equity conversion mortgages, are available to homeowners over age 62 who want to tap into their homes’ equity. Borrowers make no loan payments as long as they live in the home. The money isn’t paid back until the homeowner dies or moves out.

But what sounds like a great deal can have seriou...

Deutsche Bank on Monday acknowledged a lapse in its money laundering controls, underlining the bank’s continuing struggle to move beyond a series of scandals that have helped push its stock price to a record low.

An internal audit uncovered deficiencies in the way that the bank processed checks on behalf of clients, Deutsche Bank said in a statement. The audit, which examined the bank’s operations in Britain, did not find any cases of money laundering or breaches of international sanctions that occurred because of the lapses, the bank said.

Deutsche Bank issued the s...

Anthem Blue Cross and Blue Shield has agreed to allow its Pathway health plan members to visit WellStar Health System doctors at network rates through the end of the year.

The consent order, announced Wednesday, partially ends the long-running dispute over the health insurance exchange plan run by Anthem.

The agreement over physician network care, announced by the state insurance department, does not apply to Pathway members seeking hospital services.

The controversy erupted earlier this year, when the Anthem-WellStar contract for the Pathway plan ended without a new...

Wells Fargo & Co will pay customers at least $386 million to settle class-action claims that the bank signed them up for auto insurance they did not want or need when they took out car loans.

The proposed settlement was disclosed in filings on Thursday with the U.S. District Court in Santa Ana, California, and requires a judge's approval.

National General Insurance Co, an underwriter, will pay an additional $7.5 million, making the total customer payout at least $393.5 million, according to the filings.

Wells Fargo denied wrongdoing but said it settled to avoid the ri...

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